They are more likely to do this with an instant refund vs having to wait on a claim ect. If youve placed the wrong order or even just changed your mind, well show you how to cancel it and make sure you get your money back. I upload a picture I took of the poster before shipping. You don't provide proof of shipping and so PayPal closes the dispute. If your item arrives, you can close your request. Find the order you wish to return. eBay Money Back Guarantee covers most transactions on eBay. If this option is not available, refuse the package or return it using our Online Returns Center. Once it arrived at their facility, they confirmed it was faulty and agreed on a refund. By browsing this website, you consent to the use of cookies. If applicable, select to issue a refund or replacement. Typically orders are picked then staged for shipping in the distribution centerstacked ready to load onto a carriers trailer. When returning an item, you have the option to choose your preferred refund method in the Online Returns Center. Can I use my Coinbase address to receive bitcoin? For items fulfilled by third-party sellers, your mileage may vary. Required fields are marked. Worked fine. See 39 USC 3009(d). The seller will also pay for return shipping.. Select the item you want to return. Fraud is worryingly easy to pull off. A private community forum / support group. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you qualify for a return but the seller won't give you your money back, you have some options: A rogue seller could charge your card and tell you they have shipped the item without actually putting anything in the post. Dan joined MakeUseOf in 2014 and has been Partnerships Director since July 2020. First check the delivery information, and if the expected delivery date has passed, let the seller know that it hasn't arrived. It says: If your order shipped directly from Amazon.com and cannot be modified, you may refuse the package or return it using ourOnline Returns Center. What were the poems other than those by Donne in the Melford Hall manuscript? 9 Communities for Beginners to Learn About AI Tools, How to Combine Two Columns in Microsoft Excel (Quick and Easy Method), Microsoft Is Axing Three Excel Features Because Nobody Uses Them, How to Compare Two Columns in Excel: 7 Methods, 5 Browser Alternatives to Ease Privacy Concerns, 7 Online Tools to Improve Your Prompt Engineering Skills. You are viewing the PayPal Community Archives. Not sure if I would submit claim for the shipping or the entire item which would include a few bucks Of double dipping, which is not what Im trying to do- but dont think I should be out the shipping. Do you have an Amazon Locker that it might have been delivered to instead? WIth the price increasing all the time, more people are deciding not to keep Amazon Prime. Readers like you help support MUO. Choose how to process your return. Amazon has already processed a refund, and youve confirmed that the funds have arrived back to your card. If you had already received a refund, get in touch with the seller about what to do next. Any items purchased before Wednesday can be returned or exchanged until May 24. Amazon appears to issue these benefits on an ad-hoc basis. End of transaction. Can a tax be legitimately charged on an airline ticket refund? Site has turned into a cesspool. I've heard that you have to sue in the buyer's state as you cannot force them to travel to your state, so it depends on how far they live from you. Did the drapes in old theatres actually say "ASBESTOS" on them? Here's what it says on the store's website: "Items sold and shipped by Walmart can be returned or replaced, when available, by mail within 90 days of receipt." The refunded amount will appear in your order details. To learn more, see our tips on writing great answers. Could a subterranean river or aquifer generate enough continuous momentum to power a waterwheel for the purpose of producing electricity? The order total was $100 & a refund of $80 was processed. Send a message to the buyer. The problem is I still have not received the refund in my PayPal account after two weeks. Any items purchased on Wednesday the start of its closing sales or after will be final. It's up to you if you want to pursue any legal claims against your buyer as you do have their info. Bought something on Amazon but the package never arrived? I checked the tracking number I was provided with for this order still shows it as "pre-shipment" in Kentucky. If the seller hasn't responded, or hasn't provided a resolution after 3 business days, you can ask us to step in. Note that this policy works for items fulfilled by Amazon. Amazon Delivered To The Wrong Address? So just an update on this. Answer some questions about your business practices. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Customers shipping back an item will see their refund processed and issued three to five business days after the item is received back to Amazon. Why is it shorter than a normal address? do I go ahead and refund both the item and shipping cost prior to doing a shipcover claim Or do I tell them to hold on? A seller's return policy should tell you if you can return the item for a refund and how to do that. A few days later, the package finally shows up. Trademarks are only used for nominative fair use and are property of their owners. Cancel items is not available. Enter an email address where you'd like to receive your Return and Refund Policy and click "Generate." Learn more about Stack Overflow the company, and our products. For sets and bundled items, if something's missing, you need to open a return request instead. After the $80 refund was processed, the second, third, and . Amazon will not charge your credit card until the order has been confirmed and entered the shipping process. In the app, tap the icon that looks like a person at the bottom of the screen. To return a gift, go to Return a Gift. You should never refund unless the item is so late the postal service considers it lost. Play as one of the workers during the most dangerous work in the . In most cases, the refund takes 3 to 5 business days to process. 3)if not- can I file a separate USPS claim? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When you make a purchase using links on our site, we may earn an affiliate commission. On the next page, select which items in the order you wish to cancel. If you're issuing apartial refund for an order, the amount will be split proportionally across each item in the order. Tip Dont worry, though, you can still return it. But I am unwilling to pay for return shipping myself, as it should be the responsibility of the seller at this point. Refund the buyer. So far AMAzon has accepted all returns, ordered inadvertently etc. the least eBay should do is to blacklist/ban that users for cc chargebacks. If you want to connect with James, follow him on your favorite social networks! Buyer purchased a fishing reel and claimed it was defective. Is someone who is very familiar with PayPal disputes know how I should handle this? Refund for unshipped item. I received an item after I requested a refund, can I keep it? Order #123456 totalled $100, and the first payment of $25 was made at the time of purchase. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Probably we should all get together and sue them over that one. But if you are home and manage to catch the UPS guy at your door and holler at him and tell him to take the package back, he will. That's not how the law works. Tap the Cancel checked items option at the bottom of the screen to finish cancelling your order. Let's use the below example to show how this works. Because the item arrived late, you also will not be liable for any form of return shipping costs. The seller was to send the item within a week of purchase. I refunded the money but never received the defective reel. I've contacted the seller with a request of how they would like me to move forward. When I opened it I found the items they had already given me a refund for. Once this is finished, youll have a window in which to return your items for a full refund. Please read our article on Returning an item for a refund. If it's valued at $500 I'd hold it longer than if it is worth $50. In the case of a NOT AS DESCRIBED issue, you don't get to do anything except upload a photo, and wait for your ultimate demise. How do I know? jfrayed39. I was awarded a refund because the seller didnt send my item. Generic Doubly-Linked-Lists C implementation. Its a pretty sophisticated WMS that can find a package at that point and pull it from the staging area, but it can be done. Got A Refund From Amazon But The Package Came What Now? Tap the order you wish to cancel, then further down the screen, select the "Cancel . I absolutely have no issue with returning the product, as I didn't pay for it. Hundreds of ships wrecked on the coast. Ebay requests proof from me that item was as Menu eBay eBay HelpSign In Community Seller News Announcements Seller Update Archive 2022 Fall Seller Update If your Amazon delivery isn't going smoothly, you're not alone. Help for buyers and sellers. No response. Paypal used to close a persons account if they had 2 or 3 chargebacks (or one big one), so there was a disincentive to chargeback. You can choose a preferred on-file payment method to cover the refund amounts if your funds are insufficient. What do you mean 'paypal say if i receive the item i have to pay for it'..where did they say that. They sent me an email confirming their mistake and they will send a courier to pick it up from my place. Look in your letterbox; some deliveries use multiple carriers, including the regular postal service. Six months later they sent me another one. If there's an open cancellation request, return request, eBay Money Back Guarantee case, a report that an item hasn't arrived, or an open dispute made outside of eBay against an order, then the Send refund option will not be available. All content is for informational purposes only and should not be considered financial advice. Your email address will not be published. advertise a product for for a certain amount of money, send a different product than what they advertised, when you try to file a dispute, PayPal has you try to resolve the issue with the seller, the seller offers a lesser refund (they don't even attempt to fix the problem), you refuse the lesser refund and file the complaint through PayPal. If you've received a refund for a package that hasn't arrived, Amazon won't attempt to charge you again even if the item is delivered. Intel CPUs Might Give up the i After 14 Years, 10 Inexpensive Ways to Breathe New Life Into an Old PC, 2023 LifeSavvy Media. If you buy from a third-party seller whose items are not fulfilled by Amazon, you are protected by the company's A-to-Z Guarantee Protection. Your item may still be in transit. Your best bet is to search online for your own state laws. Now click or tap the Continue button. I sell a poster for $60. If you have the Amazon app on your phone or tablet, open it. Since we launched in 2006, our articles have been read billions of times. Thank you for your reply. If youve decided to go less all-in on Amazon, we can help you there too. It can be done. 8 days later, I asked for an update via email with no response. But despite its size, it still occasionally gets things wrong. Once your order begins processing, Amazon will inform you that it cant guarantee that your order can be cancelled. Here on JamesMcAllisterOnline.com, he shares his knowledge that brought him to where he is today. Instead, any refunds must be made through the open request or case, which can be viewed in My eBay Sold - opens in new window or tab, or the Returns, Cancellations, or Requests and disputes tabs in Seller Hub - opens in new window or tab. Will the package still arrive, or will Amazon attempt to reroute it back to one of their order fulfillment centers? If you are sending the item within the United States and the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. @the_flashbackI see the solution presented by pay pal, but I am wonder what ended up happening. I don't want the item and multiple good faith attempts have been made at cancelling the order. Once you have a refund given you that is normally the end of the matter, either refuse the item when delivered OR if delivered contact the seller and tell them that as long as they provide return shipping costs you will send the item back to them again. Find the order you want to make a claim against and click on File/View Claim. You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. Hopefully, youre as lucky as me when you try. on To see Amazon's full list of return and refund policies, click here. If the tracking for your item shows that it's been delivered, check with a neighbor in case you weren't home when the package arrived and they took delivery of it for you. The fact that it was returned and refunded was a pleasant surprise. The law says there has to have been prior consent at some point in the past, which there was. Your "buyer" (I put that in quotes on purpose) does not want that to happen.It might scare them into returning the item or getting you re-paid. A few days later, I got an email confirming that yes, they were successful and theyd be refunding me the full amount. A replacement order, with the same shipping speed that was used on your original item, will be created. 26 likes, 0 comments - DECLUTTER|THRIFT|BUDGET (@declutterng) on Instagram: " : Queen size Mattras protector sold PRICE :9,0." If you intentionally purchased a book, movie, or another digital item, and youre not happy with it, youre probably not able to get a refund. The rule applies to sales at the buyer's . Under this rule, the right to cancel for a full refund extends until midnight of the third business day after the sale. This lets the seller know that the issue is resolved. Some users have reported Amazon has even given them discount vouchers, deductions from their Amazon Prime membership fees, and other perks. Here's how to contact Amazon about a missing package. He has also written for Digital Trends, MakeUseOf, Android Authority, and Sound Guys. And I was like, Oh yeah, I totally will., And then a week later, they were like, Hey, man, were all set with the 25 pounds of organic flour and case of Clorox wipes you didnt say you didnt want. On the profile page, you can see the seller's lifetime feedback rating, as well as their score over the last three, six, and 12 months. So the buyer did a charge back with credit card company saying the poster was damaged instead of using the Ebay INAD case where you could have said I will refund when you return the poster? I had the buyer send pics of packaging and item. In some cases, we have heard of Amazon reversing the refund, or asking that you mail the item back to them. A few days ago, I received an automated email saying that the item has shipped, along with a tracking number. I mustve done it early enough that this was possible. Note if you do keep it, and they eventually contact you about the item in the future, I would be prepared to either purchase or return at the later time, if you still have it. Ever want to return an item for a refund after its shipped? Make sure to ship the item within 5 days. Accept your return request and offer a full refund - You'll return the item in the same condition in which it was received, and the seller will then issue a full refund, including the original shipping cost. If I hadnt have done this, I had another option: refusing the package. But just in case I do feel like pursuing based on principal, how do you sue in small claims court out of state? New comments cannot be posted and votes cannot be cast. 2)does shipcover refund me the shipping cost? If your box is unopened, its even easier, but even if youve opened it, in most cases you can return the items to Amazon for a full refund. If I wanted to send the item back I could have a credit against certain items that I didnt want or have a use for or I could have a full refund minus the delivery costs which amounted to half the price of the book I had bought so still have the book. My question is, if they forget to email me (would not be the first time) to arrange a delivery, am I allowed to keep the item? The saved payment method will be used for any future charges. If you bought something but the Amazon package never arrived, what can you do? This is hard to do since the UPS guy usually rings my doorbell, drops the package, and runs like the dickens. Win for the seller as they rip you off and have PayPal provide the platform to protect their scam. Find the item in your Purchases to see the expected delivery date, the address it's being shipped to, and the latest tracking updates. $117 item with $12 shipping both paid for by customer. However, Amazon Prime members also get some additional sweeteners to ease the pain of non-delivery. Over a month ago, I purchased an item online. Refunds are typically available within 3-5 business days. (Notice the limited refund amount so you are potentially worse off), 9. They have been handling cases with people via remote from their homes, so maybe it's an option for you. If you cant cancel the item, it means youre outside the return window. Refunding your buyer as a seller is simple. You can grab some great deals on Amazon, but it pays to be wary of items that look a little too good to be true. Read our article on responding to an item not received case. As a buyer, it means you'll be able to track a package's progress through your Amazon account portal, Amazon is responsible for customer service and product returns, and you might even avoid falling for common postal scams. eBay really drops the ball here, no seller protection at all and they ding you when the buyer lies. Learn more about asking eBay to step in and help. Walmart's standard return policy generally gives you three months to bring an item back. Amazon said that the items were already on their way and that theyd try their best to cancel them and let me know if they were successful. It comes in the shape of Amazon's A-to-Z Guarantee Protection. Ebay requests proof from me that item was as described. You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. Solved: Having an item shipped back after refund - The eBay Community Solved: So check this out. You did not receive the item within either 30 days or three days past the estimated delivery date. That's the current plan, but I was wondering if there is anything else I should know about this type of situation. He asked them to send it to him. I was so confused on how this happened. If the total of your Available,Processing, and On hold funds are insufficient to cover the outstanding amounts you owe, eBay will charge your on-file payment method for the remaining amounts owed within 14 days. View cart for details. Oh and to the last responder, I would have to dig up those dates. Based on our research after talking with other people this has happened to, it seems like requests to return the item are rare, and reversing the refund is even more rare. Copyright 1995-2023 eBay Inc. All Rights Reserved. Prior to his writing career, he was a Financial Consultant. Based on what I witnessed on The People's Court, if you were to go there, you'd win a case. You activate the return shipping refund program and they tell you. You can either have the payment refunded to your original payment method or your Amazon balance. Here, click Digital Orders, then search for the item you accidentally purchased. You can also find him roaming the show floor at CES in Las Vegas every year; say hi if you're going. Then the warehouse management system (WMS) triggers a ship confirmation email to the customer. You returned an item to Amazon but did not receive a refund. I got the shipcover. How to handle a return request as a seller. Choose the order and select Return or Replace Items. But those with a Rewards+ Loyalty membership, which cost $29 annually, cannot cancel it for a refund . Fortunately, we already have several of these covered, like our guide to cancelling your Amazon Kindle Unlimited subscription. You can chat with other sellers about anything to do with running a business on eBay. The buyer claims it was not as described. Once youve signed in, select Returns & Orders in the top-right of the window. Check with your neighbors to see if they received your package. A criminal opens a new Amazon seller account and selects popular items to sell. Yet another mistake that was 100% my fault fixed by Amazon! For items sold from an Amazon seller, you'll see Submit return request. eBay coddles buyers and screws sellers. This means that you can return the item in exchange for a full refund. When eBay issues a refund to a buyer, we may deduct the full amount from the sellerfor reimbursement. Hopefully, you at least know how to spot fake sellers, and, if anything goes wrong with your Amazon delivery, know how to get your money back. __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"var(--tcb-color-4)"},"f2bba":{"val":"rgba(11, 16, 19, 0.5)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"trewq":{"val":"rgba(11, 16, 19, 0.7)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"poiuy":{"val":"rgba(11, 16, 19, 0.35)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"f83d7":{"val":"rgba(11, 16, 19, 0.4)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"frty6":{"val":"rgba(11, 16, 19, 0.2)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"flktr":{"val":"rgba(11, 16, 19, 0.8)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. Is this plug ok to install an AC condensor? To get started, head to your Amazon orders page on the web or in the Amazon app. I am currently in the same situation. Enter the desired refund amount, and select, Select your preferred payment method and select. You have rights in these sorts of matters, so there are ways of resolving delivery issues for items you bought on Amazon. In this article, well cover everything that you need to know. What's the function to find a city nearest to a given latitude? If after a while (perhaps a couple of weeks, or maybe a month) you don't hear back from them and they don't pick it up, then I suppose it would be OK to assume you can keep it. Items not received after 30 days [excluding shipments that are showing delivered on the carrier's website, e.g., showing delivered in USPS or Canada Post] is eligible for a free replacement. Heres What To Do! Yes. At Step 2, add information about your website/app and business. Pick the item for which you wish to receive a refund in your account and decide on the type of compensation. In either case, log in if you havent already. If youre still not able to issue a refund, you can change how your refunds are funded. But if no movement eventually you will get the money back. Instant Refunds We select and review products independently. How to get a refund from Amazon after 30 days: Step 2, aka using the Chat service. How long you should wait is certainly subjective, and may depend on the value of the item. Sometimes, these reviews can be skewedfor instance, through using a click farmbut if there's an abundance of reviews, you can probably trust them a bit more. You have up to 21 business days from when you opened the original request. PayPal gives no guarantee you will be reimbursed for the shipping and so you refuse to send back the wrong product. On the way, way bottom, there's a little note. I suspect we will see a lot more of these type of disputes where avoidance of the ebay process results in a more concise beneficial outcome for the buyer. The message implies that even though the product is being sold by a third-party retailer, it is being sent to your house from an Amazon Fulfillment Center. However, what if the package ultimately ends up arriving later? On the next page, select how you want to receive the refund. How-To Geek is where you turn when you want experts to explain technology. If you still need that item, try looking for other sellers, either on Amazon (by navigating to the product page and selecting New or Used under the advertised price) or away from the platform. What does 'They're at four. US VAT refund, can it be claimed at a later date? Now whether a Florida civil court will serve someone in Ohio is another question but this has bothered me enough to continue pursuing this subject a little longer. Items Not Received After 30 Days. Once the seller receives the returned merchandise (in the same condition it was sent) they will either exchange the item (s) or provide a full refund depending on your preference. In total, these businesses have sold hundreds of thousands of units and have touched millions of lives. Amazon shouldnt automatically charge you for the item, even if tracking ends up showing the item as delivered. At MakeUseOf, he was Section Editor in charge of the site's Mac coverage. You can cancel an Amazon order after its shipped. PalPay attempted to contact the buyer with no response after 11 days and the dispute was decided in my favor. But if it does happen, then the right thing to do would be to set it aside, and contact them again. Are you a buyer looking for a refund or to return an item? For most payment types, the seller must give you a refund within 7 business days of accepting the return. Go to Your Orders and select Track package, and then Cancel this delivery. Backing up your data to the cloud via an automated service is critical. The Amazon website features items sold by both Amazon itself and by third-party retailers. Here's what to do if your Amazon item was not delivered. How to report an item that hasn't arrived through My eBay, What to do if you've only received some of the items you've purchased.
