SN Servicing Corporation specializes in seriously delinquent loans (more than 90 days past due), including HUD/FHA loans. Valuation services are performed by Computershare's licensed appraisal management company, Computershare Valuation Services Please sign in to access your account. Our multi-faceted Cooperative team helps strengthen your business with priority access to our curated selection of preferred partners. That frees them up to do what they do bestbuild powerful brands that keep long-term customer relationships at heart. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and Please visit www.SLS.net to create or manage your account. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. Special Subservicing Asset Management Debt Recovery Log into InvestorWeb Contact Us Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. Our seamless onboarding, transparent reporting, and laser-focused loan management help clients sleep at night knowing all their loans are in good hands 24/7. Please be advised that by refinancing your current loan, your total finance charges may be higher over the life of the loan. Specialized Loan Servicing LLC: NMLS ID 2168 Mortgage and other bills can be paid at doxo. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Please try again later. All rights reserved. Fax to: GMFS LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. To Request a payoff statement for your loan. CMC Funding, Inc: NMLS ID 41998 All disputes must be sent to the designated address found under the Disputes tab. Lonelyboy7. New York Customers: The online messaging feature is not available. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. The department is planning to launch the first phase of the modernization next year. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Please sign in to access your account. SPS in not responsible for any content on this page or any third party content that may be accessed via this page. Send a check, cashiers check, or money order to the appropriate address below. Want more success in today's market? Enter either a valid Zip Code or a valid loan number. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-800-315-4757 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. The security and privacy policies of the third-party may be different than those of SLS. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and State Licenses for Specialized Loan Servicing Terms and Conditions NMLS Consumer Access. Welcome to the SLS Customer Portal This portal provides its users with real-time access to account information, in a secure and user friendly interface. After receipt of a notice of error, SLS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. *We do not charge a fee, however, your financial institution or other 3, Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA), Fill out the Automatic Withdrawal Request form, then fax or mail to the address provided on the form. P.O. That's how we deliver timely and helpful advice, better business insights, and essential industry projections. LenderLive Network, LLC: NMLS ID 1607 Angel Oak will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. Specialized Loan Servicing LLC: NMLS 2168 All payments should be made payable to Specialized Loan Servicing, including those made via MoneyGram or Western Union. Payments are free with a linked bank account. The content of any site to which you link from this summary is solely the responsibility of the provider of that web site. A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. Making a payment on yourMortgage, Home EquityLine of Credit or any otheraccount type is simple. Computershare Loan Services (CLS) is a single-source provider of mortgage services. We accept calls from relay services on behalf of hearing-impaired borrowers. All rights reserved. We have serviced over 16,000 seriously delinquent loans with a value of $1.4B, with a current overall re-performing ratio of 36% and an average of 58% for residential loans over the past 4 years. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. If you have any questions or need assistance, please reach out to our 1-678-459-9746 (Attention: Loss Draft Department). New York Customers: The online messaging feature is not available. They helped me when I was in a difficult situation with property taxes. As you will be entering a website hosted by another party, we encourage you to read and evaluate the privacy and security policies of the site you are entering. Please note that if the amount of your required loan payment changes, you are responsible for For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. Button to open Collapsible left side menu. This portal provides its users with real-time access to account information, in a secure and user friendly interface. Please use the information below to contact the servicer for your loan. At GMFS LLC, we want you to feeltaken care of. Specialized Loan Servicing services mortgages across the United States. Set up your account. Customer Care Department at, 1-800-315-4757. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-866-392-1860. Our trusted experts have decades of experience anticipating situations before they become problems, and preparing solutions before they become necessary. Login to access your account Specialized Loan Servicing LLC is not affiliated with Angel Oak Home Loans LLC and does not guarantee any program or loan availability. Industry ratings and approvals reflect our commitment to servicing excellence and customer care that helps protect clients portfolios. In some cases, SLS obtained foreclosure judgments and conducted foreclosure sales on borrowers homes when Regulation X would have entitled the borrowers to protection from foreclosure had SLS complied with that rule. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. On May 11 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Specialized Loan Servicing, LLC (SLS), a mortgage-loan servicer in Colorado. We accept calls from relay services on behalf of hearing-impaired borrowers. Submit docket information for any ongoing administrative adjudication process, or request information related to the docket or the function of the CFPBs administrative law judge (ALJ). If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-866-392-1860 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Do you want to view informational videos regarding the servicing of your mortgage? All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. Computershare Limited 1996 - 2023. Fax to: Angel Oak Home Loans LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Where can I find it? CMC Funding, Inc: NMLS ID 41998 You have exceeded the number of attempts. SLS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). The Bureau's investigation found that since January 2014, SLS violated . Whether you choose to utilize your brand or ours, we treat your customers as if they are our own, acting as an extension of your brand through digital, print, call center and IVR communication. Restrictions and conditions may apply. Here are some helpful videos about common mortgage related topics. Learn how we're bringing together the industrys best talent to deliver servicing solutions that set us apart. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. To Request a payoff statement for your loan. Our reputation for tightly managed processes, air-tight compliance, and multiple security checkpoints is unmatched. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/GMFS. My loan was transferred to them and its been a miserable experience from the get go. Contact us . https://gmfsmortgage.servicingloans.com 1-866-392-1860. A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. Our risk management and compliance controls protect our clients' investments through evolving regulatory and policy changes. She was empathetic and showed genuine interest!, "My agent did a great job welcoming me to SLS. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. Being recognized as best in our peer group is the result of bringing together the industry's best talent to protect client revenue and improve performancefor even the most complex prime and default servicing portfolios. I'm looking for my bill. 800-315-4757. We offer self-serve tools and communication support that serve borrowers throughout the lifecycle of their loan. Customer Care Department at, 1-855-262-4737. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Thats just one reason banks, credit unions, IMBs and FinTechs choose, and stay with, us. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. No endorsement has been given nor is implied. Here are some helpful videos about common mortgage related topics. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. Make billing inquiries directly by phone at 800-315-4757. reserved, Reproduction in whole or in part without permission is prohibited, This site is best viewed in Microsoft Edge browser. FirstBank Mortgage is transitioning to a new servicer for mortgage loans in a phased approach beginning on 6/1/2022. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. For residents of New York: SLS has a pending application for a New York Mortgage Banker License. Explore guides to help you plan for big financial goals, For many struggling mortgage borrowers with home equity, selling their home could be an alternative to foreclosure, CFPB Takes Action Against Carrington Mortgage for Cheating Homeowners out of CARES Act Rights. Online: Log into your account and select the Payoff Quote option located on the Home screen. All payments should be made payable to GMFS LLC, including those made via MoneyGram or Western Union. What payment methods does Specialized Loan Servicing accept? ", instructions how to enable JavaScript in your web browser. We drive innovation and develop flexible solutions with forward-thinking technology that help clients reach their goals. Pay your Specialized Loan Servicing bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. doxo helps you manage your bills and protect your financial health: doxo is not an affiliate of Specialized Loan Servicing. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. or whether any other transaction fees may apply. Access your Account Login FAQ Customer Third Party User Name Password Forgot User Name / Password? Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. Specialized Loan Servicing, LLC (SLS) is writing in response to a dispute that you filed with the Better Business Bureau (BBB) with regard to the servicing of the above-referenced mortgage. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. CMC Funding, Inc: NMLS ID 41998 To Request a payoff statement for your loan. A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. You entered an incorrect Username All disputes must be sent to the designated address found under the Disputes tab. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. Have you recently received a welcome packet from us? All rights reserved. Sign In Create Account Original review: Dec. 30, 2022. Register here Do you want to make a payment? Online: Log into your account and select the Payoff Quote option located on the Home screen. Making a payment on your Mortgage, Home Equity Line of Credit or any other account type is simple. Our trusted experts have decades of experienceanticipating situations before they become problems, and preparing solutions before they become necessary. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. You, your carrier, or agent can upload your latest insurance information. Online: Log into your account and select the Payoff Quote option located on the Home screen. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. creating an account at the Insurance Loss Claim Website. Continue as a guest without having to register/sign in. Loss Mitigation. creating an account at the Insurance Loss Claim Website. If you have any questions or need assistance, please reach out to our All payments should be made payable to Specialized Loan Servicing, including those made via MoneyGram or Western Union. creating an account at the Insurance Loss Claim Website. SPS may provide links to external websites to which we have no control over the I highly recommend! Until that license is approved, this site is not authorized by the New York State Department of Financial Services. All users have access to reporting and the ability to export and output data to PDF, MS Excel, and CSV file formats. NEW USER SIGN UP MAKE A PAYMENT Cancel Welcome to Servicing Loans by SLS. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. instructions how to enable JavaScript in your web browser. Fax to: CMC Funding, Inc 1-720-241-7537 Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA). All rights reserved. SLS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Please check with your financial institution to ensure that the payment is received timely to avoid late fees; Login to access your account Please take a couple minutes to view our GMFS Mortgage Welcome video. 85%. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. This statement does not apply if SLS is servicing your residential mortgage loan. A request for information or notice of error does not prevent GMFS from initiating foreclosure if proper grounds exist under the mortgage documents. How can I contact Specialized Loan Servicing about my bill? MANAGE YOUR ACCOUNT Now more than ever, it's easy to manage your account online, including: Set up Automatic Payments View Statements Set up Third Party Access Make a Payment Request Payment History View Letters Submit Proof of Insurance Request Assistance Upload Documents To manage your account, please sign in. All programs may not be available. We are one of the highest-rated mortgage servicers in the US and work within government regulations and investor requirements to produce exceptional results. Global ratingagencies affirm this with continued accolades on our breadth of experience, use of industry-leading technology & servicing platforms, robust call center monitoring, strong internal controls, enterprise risk management, and proficiency in servicing HELOCs and many other asset classes.

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